OTTO Fan - now available again

Shipping typically takes 2-5 business days within the United States. For international orders, shipping can take 15-30 business days, depending on the destination and customs processing times. You will receive a tracking number once your order has shipped so you can monitor its progress.

Absolutely! At Citymora, every order is carefully packaged to ensure it arrives in perfect condition. We use protective, stylish, and eco-friendly materials wherever possible. Many items come in reusable or recyclable packaging, making them both beautiful and sustainable—perfect for gifting or treating yourself.

Yes, we do ship internationally! We offer worldwide shipping to ensure customers around the globe can enjoy our products. Please note that shipping times and costs may vary depending on the destination country. International customers may also be subject to customs fees or import duties imposed by their country's customs authorities.

We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.